This course is for everyone with responsibility for directing, managing, supporting or influencing team members or other work colleagues.
In this course the student will learn to appreciate that discipline involves handling the behaviour of apparently ‘problem people’.
When building a strong culture of discipline it is vital to separate the person from the problem. This course will give you the necessary basic skills to start dealing with problematic behaviours so to build a strong culture of discipline in yourself and your team.
|UNDERSTANDING DISCIPLINE AND GRIEVANCE Details||01:40:00|
|HANDLING TYPICAL PROBLEMS Details||01:50:00|
|THE NEED FOR RULES AND PROCEDURES Details||01:40:00|
|SPEND TIME ON PREVENTION Details||01:00:00|
|HOW TO INTERVIEW Details||01:00:00|
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